BIC’s platform is designed to streamline and automate manual processes for insurance companies. It serves as a platform for transitioning insurance carriers, self-funded plan administrators and TPAs to a paperless and self-service paradigm.
This comprehensive, cloud-based solution incorporates the Plexis Claims Manager (PCM) benefits administration and claims management system with online, real-time claims adjudication designed specifically for the Caribbean region. It includes carrier branded portals for members, providers, brokers and plan administrators to enhance customer service and build customer loyalty as well as electronic processing of claims at the point of service which significantly decreases the administrative costs associated with the traditional paper-based claims process.
With the commercial availability, more Caribbean insurers can now enjoy the benefits of streamlined operations while delivering higher-quality services. With the assistance of BIC and their partners they can replace inefficient paper-based systems in a very forward thinking way.
BIC president, Nancy Ewing, said, “We provide our Benefits 2.0 clients with an ‘always-on’ service whereby we manage the growing complexity associated with technology so they can focus on growing their business. Our implementation partner, InConServ, complements Benefits 2.0 state-of-the-art technology with their extensive knowledge of the Caribbean insurance industry.”
She added, “Our goal is to help insurers optimize their portfolios through strategic utilization of advanced technology.”
“We are excited about our partnership with BIC and their Premier Affiliate InConServ. They have successfully implemented and managed PCM systems in the Caribbean for nearly ten years. Our alliance will allow Plexis to best meet the demands of the region for customers of all sizes,” said Jay Hammond, director of sales for Plexis. “We are particularly pleased for our industry leading PCM system to be incorporated into the Benefits 2.0 solution with its 24.7.365 self-service functionality.”
BIC is an international service provider of technology and cloud-based solutions for its clients throughout the Caribbean, North and South America. BIC has built a world-class facility in the Caribbean and assembled the staff, technology infrastructure and partnerships required to create and deliver SaaS Solutions. BIC’s headquarters are in the Cayman Islands.
